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Company Update 

Delivering in person and providing our full range of services - Assessments, installations, and expert advice – Your comfort, always taken seriously.

HWS continually review how we can keep our dedicated team and clients safe by avoiding unnecessary risk, as well as being ready to adapt to any new situations – such as a new pandemic. To help us achieve this we would ask you to please take a note of any IMPORTANT instructions that our team provide, to help keep everyone safe and well.

Thank you.

Anne M Ridley
Managing Director
Updated 20/11/2023

Ready to take your call:

As with many of our clients, our team may rotate between working from the office as well as home but are always here to provide a full service for our customers.

Whether you prefer to contact us by telephone or email, we really look forward to hearing from you.


It can be difficult to adapt to working in unconventional surroundings, and if this leads to a repeated poor posture, aches and pains can be inevitable. If a DSE self-assessment does not resolve the problems, we can provide you with a range of options:


  • Face-to-Face Assessment: The service that HWS are renowned for!
  • Full evaluation of the workspace, personal and specific advice for immediate improvements and DSE compliance. Measurements are completed for seating and any desk requirements, and a full report provided for your records. Book online via our DSE Assessment Request Form.
  • Virtual assessment service:
  • Our experienced Assessors can offer constructive advice, creative recommendations, and training to solve the issues, and complete your obligations under DSE regulations. We use a variety of apps - i.e., Teams, Zoom, Facetime, Skype, etc., and appointments are simple to book, and can be scheduled to suit availability using our DSE Virtual Assessment booking process. A full written review is provided for your files.
  • Measurements for specialist seating:
  • When it comes to postural support, it is key to have a correctly fitting chair and, as part of our traditional assessment process, we always complete our measurement form. We have two new methods of achieving this important part of an ergonomic seating assessment and will agree with the client which is most appropriate.

New Products, Seating & supply dates:

Since Covid our manufacturers have also established new working protocols to ensure supply of their excellent products. In true entrepreneurial spirit, they have turned the shutdown period into an opportunity to produce many new and exciting products to meet the change in the new ways we need to work. Many of these can be shipped direct to your home address in a matter of a few days, and with the HWS team on hand to complete the traditional on-site set-up or to assist with a virtual set-up, we are sure to have you working comfortably again.

Home working kits:

As demand for home working equipment is still high, we can despatch parcels to any address in the UK via our courier and installation partners. It might be worth calling to check stock and delivery dates.

Before placing a repeat order, do take a look at our new product ranges on our dedicated home working web page – you can order online too.

Or, if you have a specific need, please call 01639 844500 or email for advice:

Cancellation Policy:

Should you be unable to attend our scheduled appointment, please contact the office as soon as possible to inform us. If it is short notice and our technician is already attending the site, a charge maybe applied.

If you have any queries at any time, just ask.

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Leah, Health and Safety Assistant
Thank you for all your help this year, yourself and your team have been invaluable in office moves, assessments, training and giving us advice at the drop of a hat!
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