Our Delivery Service
We offer delivery anywhere throughout England & Wales.
Stock permitting, most peripheral orders can be delivered within 3-5 working days, however please allow up to 10 days as we occasionally run out of some of our innovative and popular items.
Please note: Chairs are manufactured to your specific requirements, and delivery times on these items may vary, to be confirmed at the time of your order.
Order anything from us on the web and the total shipping charge is only £4.95 (ex VAT) to the UK mainland.
Special handling charges may still apply to bulky or weighty purchases or destinations surcharged by our couriers. We use the UK Mail Zonal system (see here). Zones B, C & D may incur additional charges and we can quote you on an individual basis.
- Seating: Specialist chairs can incur individual charges which will be agreed at the point of processing your order. We offer a professional delivery and installation service to ensure you enjoy the full comfort features of your new chair – please see the ‘SERVICES’ section of our website for more information. On occasion, contract, chairs may be delivered by carrier and so to reduce instances of damage some self-assembly may be required.
- Desks/Furniture: All orders are assessed and priced on an individual basis. Installation arrangements will be agreed prior to delivery. We will endeavour to meet your requirements, where ever possible. A clear working space with easy access to meet manual handling requirements will be required. We will not connect or disconnect any IT equipment.
Please remember, like most retailers, the majority of our deliveries do require a signature.
We trust our couriers to deliver our products to you in perfect condition. However, damages do very occasionally occur in transit. Therefore, when receiving deliveries please check for damages to the outer box before signing the receipt. If there is visible damage please sign and write "BOX DAMAGED" below your signature. It is always advisable to open the parcel and check the contents, however we understand you may be busy, in which case please write "CONTENTS UNCHECKED" below your signature.
Can I open an account?
Prepayment is required on all personal accounts. We accept cleared cheques and most credit cards.
Corporate account holders can submit their official purchase orders by:
- Fax: 01639 844600
- E-mail: email@example.com
- Post: address, as above
Our terms of payment are 14 days from date of invoice. If you have any queries, or would like to open an account, please contact our Accounts Department Accounts@healthyworkstations.com or call us on 01639 844500.
Our telephone lines are open 9am to 5pm every weekday although our enthusiastic staff are usually working between 8.30am and 6pm behind the scenes to deliver you the First Class Service you deserve!
Thanks to you all at HWS for your reliability and consistently professional service throughout the year. The team is always so friendly and efficient and I know the students that I refer to HWS will be in safe hands. :)